Wednesday, October 10, 2007

A stupid question to ask…

Yesterday was a hell of a day, it was a handover of keys to the tenant and there was this stupid agent from another company representing his client.

His client was more fussy than the diva Jeniffer Lopez even before he moved in and this agent is literally encouraging him.

Okay, so the handover was not an ordinary handover; it was a fully furnished premises with over the top electrical appliances. My duty was jus to make sure that my inventory is complete and working in good order when I handover the premises to the tenant to avoid any future misunderstanding.

So I was saying, this stupid agent la, I’ll call him “ S”, he was representing the client and we went through a check list to make sure that everything was working in order. He was not only late for an hour but he wore a HUGE genie earring on his left ear, what kind of agent wears earring during work?







I told him that I already ran through the inventory myself while waiting for him but HE INSISTED that we go through together AGAIN!!

He had a negative attitude and everything that he touches he will say “lousy” or “spoilt” despite that everything is working in good condition






Scenario 1 (guest Bathroom)

S” : (turns on the shower to check the heater), owh, the water heater spoil

NO water!

Me : its not spoilt, there is a main tap, turn it

(there was water coming from the shower; but there was no heater)

“S” : No use, the heater NOT WORKING..

Me : (points at ELCB button) , I think you can try pushing that button upwards!!

( well, what I wanted to say actually was: For the Love of God, dun ya ever use the god dam water heater before)..well I DIDN’T

“S” : (SHOW OFF f*CKIN Face) , STILL, THE WATER PRESSURE VERY SMALL..LOUSY WATER PRESSURE

I feel like kickin him at his balls right that time…..

(OMG, is this his house? He is jus representing the client, he shud jus shut up and make sure that everything is working in order so that his client wont demand because it will jus delay everything)

Scenario 2 (Bedroom 3)

“S” : (opens up wardrobe cupboard ; and the hinge snap), owh, the hinge is spoilt, Eunice you see! (points at hinge)

Me : its not spoilt, its jus LOOSE, will ask “R” (contractor) to fixed it

“S” : No you see (points directly at the hinge, that is in “L” shape)

Me : ( I stretch the hinge so to show him that it was working), it can be fixed ok?.. (sounds sarcastic)

“S” : OWH, you see, nows..adays…no body use open/close door, all is sliding door.

Me : yeah , NOWS ADAYS..!!!..... ( WHAT THE HECK IS NOW ZA DAYS?)


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After everything was completed, Agent S asked his client the most stupid question:

“ so, anything that you not happy about??”

Good gracious; there are so many other question to put and he have to ask that IDIOT QUESTION,

He could have ask:

So far are so good rite, if there is anything lack, we hope to rectify it for you OR;

Is there anything that you wish to bring up?

NOOOO.........he didnt, he have to ask him the blardy question.....

His client is already a fussy pot and he is asking him what other tonnes of stuff he is unhappy with, Hello, if you want to close the deal, ask the right question not ask stupid question…

I was pissed off, literally....but I could not leave as well, I told STUPID agent that I’m off for another appointment and everything that we have mentioned in the appointment letter will be made DONE.

Others request will not be entertained and if his client wants anything more than we had discussed; it shall be up to the owner..

After that, I went off…..

Sometimes people can have years of experience working but also years of experience repeating the same mistakes. From what I see, he could be a very experience agent but it all has fails because he does not know how to ask the right question.

In life, we can have years of experience working but we can also repeat the same thing every year. It’s okay to make mistakes but not repeated mistakes.

1 comment:

Horny Ang Moh said...

Hallo! Some people like that wan! A as*shole! But don't worry! 2morrow is TGIF! So I wish u nice weekend & enjoy ur honyday on Monday!